Very sorry as due to misunderstanding I thought this had not been delivered and it had (left in different location from where usually left). Kindly refunded but now I have found package and need to repay
Greenage jam is hard to find these days. So although expensive, it was offered at a fair price. So it was ordered on "Prime" and delivered next day as expected. It arrived in a box that was way too big and a waste of card and packaging. But at least it was safe....and tasty!
Sorry to post publicly, but I can't find a way to get a refund or replacement through the Amazon website, only *return* goods - but Amazon says this item is not eligible for return! It was perfectly packed, but the jelly had leaked into the bubble wrap so I can't use it. Could the seller please send me a new one or a refund? I order this excellent product regularly and have had no problems before.